Inside Poster Compliance Center's Partnership With a Leading HR Outsourcing Provider

Poster compliance requirements can be complex. With varying federal, state, local and industry requirements, companies need to effectively comply without sacrificing their bottom line.

Poster Compliance Center, with a leading professional employer organization (PEO), delivers automated solutions to over 24,000 locations. This labor law compliance case study details how our customized solutions and dedicated customer service benefit businesses and how we can work best with your organization.

The initial rollout phase has yielded promising results, with more than 22,000 compliant posters produced. With continuing touchpoints and enhancement plans in place, you can see how a partnership with Poster Compliance Center can be advantageous for your PEO.

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Partnership Overview

Since 1991, Poster Compliance Center has set the standard in poster compliance services. Our commitment and attention to detail make us a trusted partner for many organizations. We handle the complexities of changing regulations so companies can focus on their core operations. Our services cater to businesses of all sizes. Plus, we deliver posters across all 50 states.

Poster Compliance Center and an established HR solutions platform formed a strategic partnership to improve how clients manage their labor law obligations. Early outcomes include:

22,000+ compliant labor law posters printed — and counting.
21,183 orders shipped to businesses nationwide.
483 customer service tickets resolved.

Our Strategic Alignment

This partnership case study shows how Poster Compliance Center and our partner drive optimum results thanks to our:

Common goal of streamlining compliance for businesses.
Dedicated team of experts that offers personalized support.
Multi-state services that cater to in-office, hybrid and remote work structures.

Challenge and Opportunity

Our PEO partner presented a clear challenge — modernize their labor law program while maintaining uninterrupted client service. This required:

Integration with existing systems
Automated enrollment and fulfillment processes
State-specific compliance solutions
Digital access for off-site employees

Without the integration, remaining compliant with labor law poster requirements can take more time and have more friction. Larger corporations may find it especially challenging to manage poster requirements across their multiple locations. The same can be said for companies working with multiple employee types, such as those with a hybrid and remote workforce. Our partnership aims to solve these issues and help companies of all sizes streamline their compliance operations.

To successfully perform the integration, the following features are essential:

Single sign-on (SSO)
Two-way data synchronization
Automated order processing
Real-time compliance status reporting

With our partner linking to our system, SSO offers a seamless login experience that enhances security while saving time and resources. The two-way synchronization also reduces interdepartmental miscommunication and client issues. While our partner gets admin visibility, businesses can easily track their orders and shipments as needed. Our digital compliance solution for remote workers, eComply360, is also easier to manage with the integration.

Additionally, automated order processing enables a smoother fulfillment process, leading to faster shipping. And because Poster Compliance Center monitors the latest labor law updates, our partner’s clients can receive the mandatory changes as soon as possible.

Uninterrupted service retains our partner’s customer satisfaction and avoids productivity losses. To successfully integrate our platforms, we also planned for:

Smooth transition from the previous vendor: Mishandling information transfer from one system to another causes disruptions and stress. For a smooth integration, we brainstormed a well-thought-out implementation strategy.
Zero interruption in compliance coverage: Compliance is essential even during the transition to avoid costly risks. To ensure continuous compliance, we test all systems in each implementation stage and make sure they work properly before the rollout period.
Clear stakeholder communications: Clear and timely communication matters, whether with investors, employees or clients. It aligns everyone’s expectations and addresses concerns immediately. To avoid potential issues from snowballing, our teams engage in several regular touchpoints, including status meetings and standups during critical phases.

Steps Taken to Support Our PEO Partner

A customized solution is essential to accommodate our PEO partner’s unique needs. Here’s what Poster Compliance Center offered:

Created a custom role-based access system: Each role is assigned specific permissions, offering more control and better security.
Reworked user module according to specifications: This limits software access and visible content for certain users.
Enhanced security protocols: Enhancing security protocols is essential, since data must travel across platforms. Sensitive data, like customer information and financial records, is only available to authorized employees.
Provided automated audit trail: The audit trail shows a chronological record of user activities and compliance data, which is especially useful during company audits.

The goal is for employees and clients to access the information they need with minimal effort. This experience boosts our PEO partner’s brand perception and improves user satisfaction. This involves easily identifiable access to the Virtual Compliance Portal (VCP) from our client’s marketplace, a smooth login into the portal and the ability to access compliance materials instantly.

Poster Compliance Center offers proactive poster shipping fulfillment. Our platform notifies our partner’s clients of any mandatory changes. All shipments have tracking codes, so clients can easily monitor orders online.

eComply360 offers instant access to required posters, and its mobile-friendly interface allows for easier viewing on the go. Remote and off-site employees can access the most accurate posters from anywhere. The platform also automatically updates to reflect regulatory changes, notifying administrators and employees through email and the dashboard.

The Implementation Journey

Thanks to the teams’ effective collaboration and regular touchpoints, we’re able to navigate any challenge we come across effectively. While there are three phases to the integration, our hands-on team, consisting of different departments, is already optimistic about the second phase.

In the first phase, we focused on gathering the most high-level requirements and identified the right solutions to put our plan into action. We’ve brainstormed the testing methods that can help us refine the integration as needed. With our focus on delivering a high-quality system that aligns with client expectations, we’re committed to continuously communicating with our partner and regularly reviewing implementation results.

Partnership Results and Impact

22000+

labor law posters printed

21183

orders shipped nationwide

483

customer service tickets resolved

Customer Benefits

This partnership has benefited customers in various ways, including:

Real-time regulatory change monitoring: Whether through Poster Compliance Center’s eComply360 or physical poster subscriptions, companies can get the latest updates on labor law poster changes.

Automatic poster updates: Our integration provides a tailored solution for our partner and their clients, enabling businesses to receive updates for mandatory changes as needed.

Easier digital compliance: Remote, hybrid and other off-site employees can easily access the information they need through eComply360. This makes digital compliance easier for companies and enhances employee trust.

Direct customer service support: Our partner’s clients can easily access help from dedicated labor law experts who can answer their queries.

Partnership Evolution and Impact Summary

Despite the integration’s initial success, Poster Compliance Center and our leading HR outsourcing provider’s partnership is far from over.

Current Operations

We’re dedicated to providing continuous high-quality support and experience for companies seeking to make labor law compliance easier. Our current partnership initiatives include:

Dedicated support channels: Our experienced customer service representatives address poster requirement inquiries. With Poster Compliance Center, all customers get a dedicated account manager.

Regular system enhancements and performance monitoring: Regular system enhancements speed up the system for a more efficient experience. They also improve security by fixing vulnerabilities immediately, preventing costly repairs and addressing issues before they worsen.

Weekly meetings: Our teams continue to hold weekly meetings to align with partnership goals, solve potential issues and brainstorm ideas.

Future Enhancement Plans

Poster Compliance Center, together with our partner, is dedicated to lessening the burden and complexities of labor law compliance for many businesses. With our mindset focused on continuously improving the integration, the future evolution of our partnership involves testing features, reviewing results and applying changes that will benefit companies the most.

Our aim is to have companies entrust us and our partner with poster requirements, making their labor law risk management strategies easier to implement. With the many features the integration presents, companies can scale and diversify their workforce types without worrying about poster compliance.

The Value of Our Capabilities

Through Poster Compliance Center’s integration with our premier HR services partner, small to medium-sized businesses can automatically enroll in our compliance services. No additional setup is required. Plus, they can access expert support when they need it. The guaranteed compliance also reduces administrative burden, eliminating any compliance risk. With the predictable cost, companies can garner peace of mind without sacrificing their bottom line.

Additionally, our trusted PEO partner enjoys an improved compliance solution while reducing support and administrative requirements. The integration’s uniqueness also offers a competitive advantage while enhancing customer satisfaction in the long term.

Learn More From Poster Compliance Center

As seen in this labor law compliance management case study, our partnership demonstrates what’s possible between two dedicated organizations committed to solving companies’ compliance challenges. Through our attention to detail and collaborative approach, our solution offers peace of mind to thousands of businesses, no matter where they operate.

The key achievements of our partnership include:

Protecting over 24,000 locations
100% digital accessibility for the hybrid and remote workforce
Complete audit readiness through built-in acknowledgment tracking

As we move into the next phases of our partnership, we continue to innovate and enhance our joint solution, driven by our commitment to customer success.

If you’re a business looking to improve your compliance activities, explore our compliance plans today. If you’re a potential partner looking to enhance your services, learn how Poster Compliance Center can help.

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